Refund Policy
A LEGAL DISCLAIMER
This Refund & Returns Policy is provided for general informational purposes only and does not constitute legal advice. BiologyCells LLC reserves the right to modify or update this policy at any time without prior notice. Eligibility for returns and refunds is subject to verification and compliance with the terms outlined below. By completing a purchase, you agree to this policy.
RETUR
BiologyCells LLC accepts returns within 14 days of the delivery date. To qualify for a return, items must be unused, unopened, and in their original packaging. Products must be returned in the same condition in which they were received.
Customers are responsible for all return shipping costs. We do not charge a restocking fee for returned items. Final sale items are not eligible for return or refund under any circumstances.
RETURN AUTHORIZATION
To initiate a return, customers must contact sales@biologycells.com prior to sending items back. Returns sent without authorization may not be accepted.
Shipping Policy
A LEGAL DISCLAIMER
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
SHIPPING POLICY - THE BASICS
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
WHAT TO INCLUDE IN THE SHIPPING POLICY
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.